Privacy Policy
How we collect, use, and protect your information
Last Updated: December 4, 2025
At Charter Sites, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our fishing charter services.
1. Information We Collect
Personal Information
When you book a charter or contact us, we may collect personal information including:
- Name and contact information (email, phone number, mailing address)
- Payment information (credit card details, billing address)
- Date of birth or age (for licensing and safety requirements)
- Party size and guest information
- Special requests or preferences
- Medical information relevant to charter participation (voluntary)
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website or source
- Date and time of visits
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your charter bookings
- Communicate with you about your reservation
- Send booking confirmations, reminders, and updates
- Process payments and prevent fraud
- Provide customer service and respond to inquiries
- Improve our services and website experience
- Send promotional emails about special offers (with your consent)
- Comply with legal obligations and safety requirements
- Maintain records for business and legal purposes
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Analyze website traffic and user behavior
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, booking platforms, and email service providers who assist in our operations
- Legal Requirements: Law enforcement or government agencies when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: Any other parties with your explicit permission
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for sensitive data transmission
- Secure payment processing through trusted third-party providers
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Email Marketing
With your consent, we may send you promotional emails about special offers, fishing reports, and updates. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. Please note that opting out of marketing emails will not affect transactional emails related to your bookings.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
11. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States where our servers are located. By using our services, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Charter Sites
1361 Overseas Highway Lot B7, Marathon, Florida 33050, United States
Phone: (305) 330 - 5145
Email: info@chartersites.com
Your Privacy Matters
We are committed to protecting your privacy and handling your personal information responsibly. If you have any questions or concerns, please don't hesitate to reach out to us.